Virtual Meeting Platform & FAQ

Access the Virtual Fall Conference

Our thanks to all who participated in the 18th Annual Fall Educational Conferene & Expo on a new, virtual meeting interface. Below you'll find information on how to access conference sessions, as well as frequently asked questions.  

Where are the session recordings?

The sessions are being recorded and will be available after October 16, 2020. They will be on the virtual platform. You will get an email when the archives are ready.

How do I collect my continuing education?

Please visit the continuing education page of the meeting website, which is located under “Resources”. You may also direct any Continuing Education questions to Melanie Hein, AMRPA Education Manager at [email protected].


How do I access sessions?

First, login using the credentials below:

  • Username: The email address you used to register (all lowercase)
  • Password: Provided in the email you received from AMRPA on October 1, 2020.
    Didn't recieve the email? Contact AMRPA staff.

Next, click Schedule of Events and select the appropriate day. Locate the session you wish to attend and select View Session. On the next page, click Enter Session (under the “Contents” tab). You can enter sessions 5 minutes before the scheduled start time.

What is the link/Zoom ID for the session?

You do not need a direct link or Zoom ID to enter sessions. Follow the directions above to enter sessions.

What do I need to attend sessions?

Below is what we recommend.

Device: It’s best to use a computer or laptop that has an updated internet browser.
Speakers: Sound is projected through your computer speakers, so make sure they work to hear the presenters.
Internet: It’s best to use a wired internet connection. A wired connection gives a consistent signal and consistent bandwidth, providing a better experience. Wifi is not recommended because the signal strength can vary.
Browser: Chrome and Firefox are the recommended browsers. Do not use Internet Explorer. Your browser must support HTML-5. To detect your browser version, run
Settings: Make sure you have pop-ups blockers disabled in your internet browser settings and that your browser is Active X enabled. If you are on a network that uses a firewall or VPN, you can test your access in advance to ensure our software will not be blocked by these items using this site,

I am in the session but the video froze/I can’t hear the audio. What should I do?

Ensure you system’s speakers are turned on and the volume is up. If the video freezes, refresh your web browser (select the F5 key on your keypad).