Education

OnDemand Webinars

 

Recruitment to Retention, and Everything in Between

Speaker: Emily Babson, RacR – Mary Free Bed Rehabilitation Hospital
Date Recorded: July 31, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

Mary Free Bed found itself in dire straits in 2011. A deteriorating building, cramped patient rooms and noisy hallways had led to low staff morale and struggling financial performance. With survival as a key motivator, Mary Free Bed Rehabilitation Hospital committed to building the high-performing workforce through unique recruitment tactics to ensure an appropriate fit with the right talent in a competitive marketplace. With new processes in place, Mary Free Bed increased its employee engagement score from the 59th percentile in 2015 to the 93rd . This session will focus on the unique recruitment and retention strategies that the Mary Free Bed team used to be able to grow and thrive, focusing specifically on our nursing staff.

At the conclusion of this activity, participants will be able to:

  • Recognize challenges of recruiting high performing, culturally fit staff in a high demand and low supply market.
  • Apply engagement tactics in the recruitment, onboarding and retention stages to fully immerse staff in the mission and purpose of your organization.
  • Review techniques to re-recruit your high performers within the organization


Implications of the IRF OIG Audit and Best Practices for Avoiding a Similar Fate

Speaker: Christina A. Hughes, JD, MPH – Powers, Pyles, Sutter & Verville, PC and Peter W. Thomas, JD – Powers, Pyles Sutter & Verville, PC
Date Recorded: June 27, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

The session will provide a brief overview of the findings and recommendations from the OIG audit released in late 2018 covering services provided in the IRF setting. Guidance will be provided on proper techniques and best practices for facilities to ensure correct documentation and other potential steps to take to avoid similar audit results for individual facilities. The session will also address prior authorization of IRF services (as one of OIG’s recommendations), as well as AMRPA efforts to work with OIG and CMS to reduce the IRF admission error rate.

At the conclusion of this activity, participants will be able to:

  • Explain the findings of the OIG audit report on IRF services
  • List the critical documentation components for Medicare coverage of IRF services
  • Describe best practices for documentation
  • Discuss the implications of government efforts to implement prior authorization for IRF services


Road to Recovery: The Intersection between Patient Experience and Patient Education

Speaker: Patty Jobbit, MSA, PT, CEO, Rehabilitation Institute of Michigan
Date Recorded: June 13th, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

Upon admission to the inpatient rehabilitation hospital, the patient and family members are overwhelmed with new information and the road ahead. In a quest to improve the patient experience and overall patient outcomes throughout the rehab journey, Rehabilitation Institute of Michigan (RIM) put it in reverse, and looked both ways at a tool that had been used for patient education and realized the tool was at a dead end and needed to take a U turn for a Road to Recovery.

The tool was a Patient Education Notebook which contained valuable information; however, the information was not user friendly, was not visually appealing, did not focus on the patient, and the notebook was not being used as an interactive patient education resource book for the patient and/or family members. The first stop light on RIM's road to recovery was to talk with their Patient & Family Advisory Council about the Patient Education Notebook. It was at that meeting that it became apparent that the tool was either put in a closet and never looked at, or the patient's family was reading it and didn't understand the materials. The RIM team then started the transition from the Patient Education Notebook to the Road to Recovery Patient Resource Guide.

This session will review the Road to Recovery tool, and the process in which RIM transitioned from an educational notebook to an interactive patient resource guide, the impact on the patient, the impact on staff communication/interactions, the impact on the discharge process, and the impact on patient experience scores.

At the conculsion of this activity, participants will be able to:

  • Express how preparing the patient upon admission to their rehab journey (with a patient centric tool) will enhance patient experience outcomes,
  • Recognize how an interactive educational tool can enhance the patient experience,
  • Explain how the use of a patient resource guide can improve team and patient communication to improve the discharge process and patient outcomes.


Maximizing Admission Processes to Drive Bottom-Line Results

Presented by: Tracey Nixon, MS, CHC, Owner, ROC Healthcare Advisors
Date Recorded: May 21, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

Have you ever thought acute care hospitals refer appropriate inpatient rehabilitation hospital (IRH/U) patients to a skilled nursing facility (SNF) or competitor because it is easier and quicker than waiting for an admission decision from your IRH/U? If you answered yes, you may have a problem. In today's value-based purchasing environment, assuring efficiency of key referral and admission processes impacting a patient's acute hospital journey to inpatient rehabilitation is critical for maximizing census and developing collaborative partnerships that facilitate smooth transitions between care facilities.

Acute care hospitals are increasingly forming preferred provider networks that focus on facilitating smooth transitions, preventing unnecessary readmissions and reducing the acute care length of stay. This presentation will focus on identifying the common barriers to an efficient referral/admission process, strategies for removing the barriers and maximizing census.

At the conclusion of this activity, participants will be able to:

  • Describe readmission process barriers that can impact IRF admissions,
  • Identify pre-admission strategies and processes to better facilitate IRF admission acceptance,
  • Discuss strategies for maximizing census and revenue.


New Nurse Leader Orientation

Speakers: Debra Eisenstadt, MS, BSN, RN, CNML; Tiffany Omann-Bidinger, BSN, RN; and Diane Pelant, RN, MSN, CCRN; Saint Cloud Hospital, CentraCare Health
Date Recorded: May 14, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

It is essential that professional nurse leaders are effectively prepared to address challenges and opportunities in today’s ever-changing health care environment. However, limited literature exists related to a competency-based curriculum to develop professional nurse leaders, and the need to have a vested interest in professional development of nurse leaders exists. Over the last five years, nurse leaders have gathered information on the importance of using clearly defined, evidence-based, nursing leadership competencies, and thankfully, the American Nurses Credentialing Center (ANCC) Magnet Recognition Program, American Organization of Nurse Executives (AONE), American Medical Rehabilitation Providers Association (AMRPA), and Association of Rehabilitation Nurses (ARN) have supported the need to develop these leadership skills and core competencies.

A review of current processes at the organization revealed a complete lack of an evidence-based curriculum for the orientation of new nurse leaders. Research validated this, as well as a lack of mentorship, and perceptions of nurse managers and supervisors on competencies that contribute to the process. This resulted in the development and implementation of formal, evidence-based curriculum for new nurse leaders: A 12-Month Nurse Director Orientation and Mentorship program.

The evidence based AONE competencies focused on 5 domains: Communication and Relationship Building, Knowledge of Health Care Environment, Leadership, Professionalism, and Business Skills. Subject matter experts were identified to formally meet with newly hired Directors. New Nurse Leaders and Mentors are selected based on similarities from the DisC and Strength Finders Assessment. In addition to the completion of the American Association of Critical Care Nurses (AACN) Essentials of Nurse Manager Orientation modules, the new nurse leader completes a series of defined professional leadership development courses. This comprehensive program, embedded in the AONE competencies, will inspire, innovate, and enhance strong professional nurse leaders within an organization.

At the conclusion of this activity, participants will be able to:

  • Describe the 5 domains within the AONE competencies,
  • Discuss the process in implementing a structured nurse leader orientation and mentorship curriculum,
  • State rationale for subject matter experts.


Medical Rehabilitation Headlines and Highlights

Speaker: Carolyn Zollar, JD, AMRPA Senior Policy Counsel
Date Recorded: April 16, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

This session will cover updates on key issues of importance to medical rehabilitation providers. It will address the President's budget, MedPAC recommendations, and the status of the FY 2019 IRF PPS final rule. It will also cover the latest trends in IRF data and implications of any changes to the IRF quality reporting program, as well as the implementation of a unified post-acute payment system (Unified PAC PPS), and standardized patient assessment data elements (SPADE). In addition it will provide an overview of the Medicare Advantage program and contractor activity.

At the conclusion of this activity, participants will be able to:

  • Discuss the effects of federal healthcare policy on medical rehabilitation providers,
  • Explain CMS' FY 2019 IRF PPS final rules and changes to the quality reporting program,
  • and analyze potential form and impact of the PAC PPS on the field


Understanding Your Position for FY 2020 and the New CMGs

Speakers: Sam Fleming, Director, eRehabData®, and Lisa Werner, MBA, MS, SLC, Director of Consulting Services, Fleming-AOD
Date Recorded: February 13, 2019
AMRPA Member Webinar Recording Fee: $75
Non-member Webinar Recording Fee: $125

This session will introduce the projections for fiscal year 2020 CMGs. We will identify how to read the outcomes reports in eRehabData®, discuss how to create a needs assessment for improving IRF-PAI coding, and evaluate process changes that will result in improved coding of sections H and GG items.

At the conclusion of this activity, participants will be able to:

  • Identify how to read the outcomes reports for fiscal year 2020 projections,
  • Discuss how to create a needs assessment for improving coding of sections H and GG on the IRF-PAI,
  • and evaluate process changes that will result in improved coding of sections H and GG items.


Continuing Care Networks: The Importance of Post-Acute Integration 

Speaker: Jane Pike-Benton, MS, RN
Date Recorded: January 24, 2019
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-Member): $150

This Many healthcare systems are employing a Continuing Care Network strategy designed to lead to improved quality, enhanced patient experience and simutaneous reducation in expenditures. A Continuing Care Network is a selective group of high performing post-acute care providers designated through an objective process. These providers commit to collaborating closely with hospitals and other healthcare stakeholders to advance a series of shared objectives focused on quality, value and patient experience.

Join us to gain insight into the development of Continuing Care Networks, as well as to discuss some of the quality and financial metrics that may be significant for your organization during the learning process. 

At the conclusion of this activity, participants will be able to:

  • Describe the value of Continuing Care Networks in today's healthcare enviornment.
  • IDiscuss the post-acute variability related to quality and spending.
  • Identify steps to position your organization for selection into a Continuing Care Network.


Medicare Guidelines for Inpatient Rehabilitation Facilities: Both Sides of the Fence 

Speaker: Debra Riegel
Date Recorded: November 1, 2018
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-Member): $150

This webinar will provide an overview of why Medicare is focusing reviews on Inpatient Rehabilitation Facilities (IRF) claims. Debra will discuss common reasons for denials of those claims, and how your facility can avoid and/or respond to those claims. 

At the conclusion of this activity, participants will be able to:

  • Define CERT and how CERT plays a role in the Medicare IRF reviews.
  • Identify top reasons for IRF claim denials.
  • Recognize ways to prevent denials or respond to those denials on appeal.


Transforming Post-Acute Care Strategies for Optimal Success in Bundled Payment

Speaker: Debbie Reber
Date Recorded: October 17, 2018
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-Member): $150

Brooks Rehabilitation is one of the first post-acute systems to enter as an awardee convener in the Center for Medicareand Medicaid Innovation's (CMMI) Model 3, Bundled Payment for Care Improvement (BPCI) Initiative. This speaker provides the results of their years of experience participating in the bundled program. 

At the conclusion of this activity, participants will be able to:

  • Characterize nation's journey to value-based health care.
  • Describe key components of Medicare's new Bundled Payments for Care Improvement Advanced model that started October 1, 2018.
  • Identify the four core tactics used by Brooks Rehabilitation to optimize financial and clinical outcomes in episodic care management.
  • Analyze results to date in terms of quality measures, cost reductions, resource investment and gainsharing.
  • Discuss six keys to developing successful acute partnerships.


Leveraging Community Relationships to Enhance Rehabilitative Services

Speaker: Kristina M. Tennant, OTR/MPT
Date Recorded: August 29, 2018
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-Member): $150

This course will provide an overview of the direction that one program took in development of its comprehensive inpatient rehab program renovation and expansion.

At the conclusion of this activity, participants will be able to:

  • Discuss how to leverage patient stories and its impact on key stakeholders.
  • Identify key partners within your institutions.
  • Recognize key stakeholders in your community as potential partners.


New 2018 CARF Standards: Workforce Development and Management

Speaker: Chris MacDonell, FACRM, BSc, OT
Date Recorded: August 14, 2018
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-member): $150

As the field of Human Resources goes through changes, it is imperative that CARF standards be reviewed and revised to offer needed guidance to the field of health and human services. This review and revision addresses new approaches to workforce development and management.

At the conclusion of this activity, participants will be able to:

  • Identify key changes from 2017 to 2018 CARF Standards.
  • List key steps to successful succession planning.
  • Differentiate the approaches to performance evaluation.


Audits and Appeals

Speaker: Lisa Werner, MBA, MS, CCC-SLP
Date Recorded: May 30, 2018
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-member): $150

This session focuses on audit trends in the rehabilitation industry. Werner discusses successes and failures and how the provider can improve their chances for payment, as well as reviews the appeal process, what to include in an appeal letter, and how to improve the medical records to prevent future dentials.

At the conclusion of this activity, participants will be able to:

  • Identify the various auditors reviewing rehabilitation records.
  • List top reasons for denial and how to improve their records to avoid payment denials.
  • Describe appropriate information to include in a denial letter to ensure payment.


Specialized Medical Home: Innovative Healthcare for Patients with Spinal Cord Injury

Speaker: Mendel Kupfer, MD, FAAPMR; Marci Ruediger, PT, MS; Tracy Kardon, LMSW
Date Recorded: June 26, 2018
Webinar fee (AMRPA Member): $100
Webinar fee (Non-member): $150

The goals of the specialized home program include reducing readmissions and emergency department visits as well as improving quality of life of persons with SCI. It is accomplished through the delivery of integrated, coordinated, and proactive healthcare services over three years which will be highlisted in this presentation.

At the conclusion of this activity, participants will be able to:

  • Describe the model of a proactive, specialized, multidisciplinary SCI Medical Home to ensure successful short and long term outcomes for patients and families with complex spinal cord injuries and chronic disability.
  • Discuss how the financial and psycho-social challenges faced by these patients compound the medical issues and the ways that this model proactively addresses those issues.
  • Identify lessons learned from this model project, from both the administrative and clinical perspectives. 


Utilizing FIM Scores to Establish Fall Risk on an Inpatient Rehabilitation Unit

Speaker: Melissa Denker, MS, CCC-SLP, BCS-S
Date Recorded: June 13, 2018
Webinar Fee (AMRPA Member): $100 
Webinar Fee (Non-member): $150

This course will provide specific details and supporting research for establishing a 'low fall risk' program for your inpatient rehabilitation unit and the benefits that are associated with more accurate fall risk identification.

At the conclusion of this activity, participants will be able to:

  • Establish at least two risks associated with falls.
  • Define parameters for identifying patients as 'low fall risk' on an inpatient rehabilitation unit.
  • Identify at least two benefits to more accurate identification of fall risk for an inpatient rehabilitation unit.


Assessing Return to Acute Care for Program Improvement

Speaker: Cindy D'Egidio, PT, MBA
Date Recorded: April 4, 2018
Webinar Fee (AMRPA Member): $100
Webinar Fee (Non-member): $150

This course will review the quality reporting requirements for inpatient rehabilitation for of acute readmissions an dthe changes to be implemented October 1, 2018.

At the conclusion of this activity, participants will be able to:

  • Recognize the quality reporting requirements currently in place for acute care readmissions and prepare your facility for changes beginning October 1, 2018.
  • Identify key research that differentiates patients at risk for readmission within inpatient rehabilitation programs and review evidence-based methods used to reduce acute care readmissions.
  • Analyze your facility and strategically implement progressive and innovative performance improvement solutions for new and advanced programs.


IRF Rules and Regulations 102: For New and Seasoned IRF Leaders

Speaker: Bekki Roe
Date Recorded: March 7, 2018
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

This course is designed to be a resource to persons new to inpatient rehabilitation, newly promoted to a leadership role or those seeking validation of their interpretation of the CMS regulations.

At the conclusion of this activity, participants will be able to:

  • Describe the CMS IRF exemption criteria and the attestation process.
  • Explain the difference between reasonable and necessary criteria and medical necessity.
  • Recognize the required documentation details to be validated in concurrent chart review.
  • Identify how IRF rule myths evolve and are just that.
  • Utilize easy access to CMS resources.


Marketing the Mary Way - Digital Style

Speaker: Ben Risinger
Date Recorded: January 30, 2018
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

Purchase the recording of this webinar to learn new media tips and tactics that work in the health care industry. The session is designed for communicaiton professionals and will focus on Facebook, Instagram, LinkedIn, and YouTube.

At the conclusion of this activity, participants will be able to:

  • Summarize social media advertising concepts and tactis.
  • Apply tips for successful engagement on digital media.
  • Acknowledge the value of digital media to health care and rehabilitation.


MACRA: QPP Year 2 and Beyond

Speaker: Jon Gold and Eli Tomar
Date Recorded: December 5, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

MACRA Created the Quality Payment Program (QPP), MIPS and Advanced Alternative Payment Models, which evaluate clinicians based on quality of care, cost, use of electronic health records and improvement activities, and adjust the clinicians’ payment under Medicare Part B. 2017 was the first performance year of the QPP, and CMS is implementing key changes for 2018 and beyond. This webinar will provide an overview of the QPP, what it means for medical rehabilitation providers, and updates in year two of the program.

At the conclusion of this activity, participants will be able to:

  • Identify which types of clinicians are eligible for the payment adjustments under MACRA, and the reporting requirements that apply.
  • Explain how a clinician is evaluated under the QPP.
  • Cite the changes that will be seen in the transition from year one of the programs to year two and beyond.


Making Your Physicians Compliance Champions

Speakers: Jane Snecinski, MBA, FACHE
Date Recorded: November 14, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

Many organizations have challenges in gaining the cooperation of their rehabilitation physicians to consistently demonstrate compliance or finding or participating in ongoing education. This presentation will discuss the key role CMS has defined for rehabilitation physicians in demonstrating compliance, the challenges your rehab physicians have in obtaining IRF compliance education, the challenges rehab physicians face in compliant documentation (including using an emr) and ways other providers have incorporated compliance into measurement of physician performance.


At the conclusion of this activity, participants will be able to:

  • Explain the operational processes implemented that improved the pre-cert outcome.
  • Discuss training implemented that improved the liaisons abilities to get authorizations for IPR.
  • Prepare peer to peer arguments on appeals.


The Struggle Is Real: Managing Insurance Pre-authorizations and Denials Before They Happen

Speakers: Ali Zein
Date Recorded: September 12, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

Inpatient rehab programs continue to struggle with getting pre-authorization certifications from insurance companies.  While rules and practices employed by the insurance companies change routinely, there are processes that you can employ to know that you are arguing the best case for a patient to come into the organization.

Purchase this webinar recording to help you identify new ways to strengthen the pre-authorization process and the use of protocols/procedures to ensure approval as well as argue denials during peer to peer reviews.  This webinar will also guide you in setting up policies and procedures for your admissions team to follow to prevent denials and delays from happening.

At the conclusion of this activity, participants will be able to:

  • Explain the operational processes implemented that improved the pre-cert outcome.
  • Discuss training implemented that improved the liaisons abilities to get authorizations for IPR.
  • Prepare peer to peer arguments on appeals.


IRF Reality TV: How to Win the Documentation and Coding Game

Speakers: Paula Digby
Date Recorded: August 29, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

Competing on reality TV is fraught with daily challenges and ever-changing rules. It's a bit like working in an IRF. Understanding ICD-10 documentation and coding guidelines is key to being a survivor. Listen in as we help you find your voice for documentation and coding accuracy. Get your entire team working together using best practices and processes for appropriate reimbursement.

At the conclusion of this activity, participants will be able to:

  • Teach your team ICD-10 in a nutshell
  • Understand the most risky IGCs and how to ensure your documentation supports their use
  • Analyze processes and documentation to uncover appropriate tier opportunities
  • Determine the expected variances between the IRFPAI and the UB


Attacking Denials Before They Occur: Documentation Strategies

Speakers: Tracey Nixon and Jane Snecinski
Date Recorded: July 20, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

Inpatient Rehab seems to be the target for many of the CMS contracots and the OIG, and the denial rates are staggering... 70-100%. And yet, the regulations have not changed in 7 years! When you receive a request for records are you confident about
the results? Or do you need a new approach to documenting medical necessity?

At the conclusion of this activity, participants will be able to:

  • Identify new ways to strengthen justification of your patients' medical necessity through the use of diagnosis-specific documentation and the use of protocols.
  • Define the role of your health care providers and their documentation as a critical part of your denial defense.
  • Develop the action plan for improving your documentation to avoid denials.


2018 Proposed Rule for the IRF PPS
 

Speakers: Carolyn Zollar, JD and Mimi Zhang
Date Recorded: July 19, 2017
Webinar Fee (AMRPA Member): $
Webinar Fee (Non-Member): $124

AMRPA policy staff will provide an in-depth review of the FY 2018 proposed rule for the Inpatient Rehabilitation Facility Prospective Payment System (IRF PPS), including the association's positions in its comment letter to CMS on the rule. The issues discussed will include:

At the conclusion of this activity, participants will be able to:

  • FY 2018 IRF PPS payment updates
    Changes to ICD-10 codes for presumptive compliance
  • Changes to the IRF Quality Reporting Program and Public Reporting
  • New IMPACT Act patient assessment items

Due to the everchanging nature of politics, this recording will not be available for purchase. You may download a PDF of the presentation slides by clicking here.


Scoring Functional Cognition

Speakers: Susan M. Keeker
Date Recorded: June 27, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

This course focuses on the practical aspect of assigning accurate scores to the 5 Social-Cognition areas of the FIM© instrument.

At the conclusion of this activity, participants will be able to:

  • Define the functional areas of Comprehension, Expression, Social Interaction, Problem Solving and Memory.
  • Determine appropriate functional levels (1-7) to describe their patients’ social/cognitive abilities, as defined by the FIM© definitions.
  • Demonstrate confidence in training team members to identify the most accurate score for the social/cognition areas.


Promoting Your Rehab Program: Keys to Increase Volume
 

Speaker: Teresa Hayes, MSW, LICSW
Date Recorded: April 25, 2017
Webinar Fee (AMRPA Member): $64
Webinar Fee (Non-Member): $124

Are you doing all you can to market your rehab program and drive referrals?
This webinar will provide practical ways to define and market a rehab program, with an emphasis on referral sources, and how to highlight the benefits of acute rehab and the quality outcomes achieved by patients.

At the conclusion of this activity, participants will be able to:

  • Identify the characteristics of a successful marketing team
  • ​Examine different approaches to cultivate strong relationships
  • Describe considerations to fine-tune your message
  • Discuss strategies to leverage your hospital as the post-acute provider of choice




Accreditation Information for Recorded Webinars

*Recorded Webinars are eligible for CME and CNE only*

Physicians      

                                     

 

 

In support of improving patient care, this activity has been planned and implemented by Amedco LLC and American Medical Rehabilitation Providers Association (AMPRA).  Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation Statement – Amedco LLC designates this live activity for a maximum of 1.0 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Nurses
Amedco is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. 
This course is co-provided by Amedco and AMRPA.  Maximum of 1.0 contact hour.