Registration FAQ

What are the registration deadlines?

Online registration opened in May 2024.

  • The early bird deadline closes at 11:59 PM PST on Monday, August 5.
  • The regular rate will close at 11:59 PM PST on Monday, October 21.

After this date, the late/on-site registration rate will apply. Need to register on-site? Please visit the team at the Registration Desk to complete your registration.


I am a member, but my registration is not displaying the member rate. Can you help?

The most likely issue is that your account is not associated with your organization’s membership record.

Still not receiving the right rate? We are happy to help! Please reach out to AMRPA staff at [email protected] prior to submitting your registration if your rate does not match the posted rate for your category.


Do you offer discounts?

There is a discount for group registrations with five (5) or more attendees, which is automatically applied within the group registration process.

Speakers, sponsors, and exhibitors also receive specific discounts based on their participation and must select the corresponding registration package to apply these discounts. Codes for these registration types have been emailed to applicable registrants.

Did not receive your code? Email [email protected] for assistance.


Is there a specific large group discount?

No. The group discount applies to five or more attendees from a single organization and are discounted at $45 per registrant. You must use the Group Registration process to receive this discount.


There was an error processing my credit card. What do I do?

The most common error with credit card processing is a mismatch between the address on the card and the one listed on the order.

  • The billing address field will likely pre-populate your business address.
  • If the card is not associated with that address, click on the field with the address and select “Use another address” on the bottom of the list, which will let you manually enter a new one.

If you are confident your information is accurate, but you still cannot process your transaction, please email us at [email protected] and we would be happy to assist. If possible, please include a screengrab of the error message you receive to help expediate troubleshooting.


I used the group registration process, and my attendees have different costs. Did something go wrong?

The group registration process is available to all users who would like to register and pay for more than one person in a single order. The discount for a group does not apply until there are five attendees in a single order.

Therefore, you will see the original cost for the first four attendees in your order, and the fifth registrant will be listed at $225 less (which is the discount for the first five attendees). Any individual after the fifth attendee will then be listed at the group discounted rate ($45 less than the first four attendees).


What is the cancellation policy?

Cancellation notices must be sent to in writing to [email protected]

  • Cancellations received on or before Friday, September 1 will receive a refund, minus a $300 cancellation fee.
  • After September 1, a cancellation fee of $400 or 50% of registration paid, whichever is greater, will be charged and any remaining balance refunded.
    • If the registration amount paid is less than or equal to $300, no refund will be given. 
  • No refunds will be issued after Tuesday, October 1, or for no-shows.

Register Today!

Don't see the answer to your question here? Please contact us at [email protected].